All posts on June, 2016


Trends

Pay TV Firms Eke Out Tiny Gains in Customer Satisfaction

After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to the ACSI Telecommunications Report 2016, released Wednesday. There was a 1.9 percent gain — to 70.1 on a 100-point scale — in satisfaction with pay TV services, Internet service providers, fixed-line telephone services, wireless phone services and mobile phone makers.

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Hacking

Myspace Crowned King of Mega Breaches, With More Likely to Come

Myspace and Tumblr this week emerged as the latest in a string of mega breaches that resulted in the theft of millions of user IDs — not just recently but years ago.
“Over the period of this month, we’ve seen an interesting trend of data breaches,” wrote security researcher Troy Hunt, operator of the Have I Been Pwned website. “To see a cluster of them appear together is quite intriguing.”

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Deals

Salesforce Picks AWS as Preferred Public Cloud Provider

Salesforce last week announced its selection of Amazon Web Services as its preferred public cloud infrastructure provider. The deal is worth $400 million. “For the first time, we’ll be able to deliver our core services — including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more — for our international infrastructure expansion,” said Salesforce cofounder Parker Harris.

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